case study

Accessibility Compliance and Innovation for a Federal Health Agency

A woman doctor is check-in patient reports with a smile

Services offered

  • data & analytics
  • systems integration
  • cloud

Challenge

A federal health agency required a scalable solution to ensure its health information systems met accessibility compliance standards. The growing demand for inclusive health IT services exceeded the capacity of traditional approaches reliant on manual efforts, necessitating innovative methods to improve efficiency and expand the reach of accessible systems.

A female doctor wearing a mask, reviewing reports on a computer

Solution

whiteSpace partnered with the agency to deliver a comprehensive solution combining strategic human expertise with cutting-edge automation. Our approach introduced a hybrid service model where analysts focus on high-value compliance validations while engineers develop software tools to automate the verification process.

Leveraging a compliance framework integrated into the agency’s platform, our solution enabled a 1000-fold increase in the number of assets evaluated during delivery cycles. These tools provide prioritized recommendations to streamline remediation efforts, reduce operational costs, and accelerate the production timeline. Our collaboration extended to delivering innovative IT solutions for health information management, analytics, and records compliance, ensuring an enhanced and inclusive user experience.

A female doctor wearing a mask, reviewing reports on a computer

Result

Through these initiatives, whiteSpace achieved significant outcomes:


By combining advanced technology with strategic insights, whiteSpace empowered the agency to deliver scalable, compliant solutions that improved health IT services for a diverse and growing user base.

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